Return & Refund Policy
Last Updated: November 2025
Website: https://scrapalsudairyalqassim.com
At Scrap Al Sudairy Al Qassim, we are committed to providing honest, transparent, and fair scrap buying services across Al Qassim and nearby cities. As a professional scrap buyer, our goal is to ensure every transaction is handled smoothly and with mutual satisfaction.
1. General Policy
Our services involve the purchase and collection of scrap materials such as metals, copper, aluminum, steel, factory scrap, and used materials.
Since these transactions are based on physical inspection and instant payment, we do not offer returns or refunds once the deal is finalized and payment is made.
2. Scrap Inspection Before Sale
Before confirming any sale, our inspection team carefully checks the type, weight, and quality of the scrap.
Customers are encouraged to:
Verify the materials being sold.
Be present during the weighing and inspection process.
Ask any questions before confirming the sale.
Once both parties agree on the price and payment is completed, the sale is considered final.
3. Incorrect or Misrepresented Materials
If a seller provides incorrect information about the material (for example, type or composition), our team reserves the right to:
Re-evaluate the price, or
Cancel the transaction before payment is made.
However, once payment is completed and materials are collected, no refund or return can be processed.
4. Payment and Collection
As a trusted scrap buyer in Al Qassim, we ensure all payments are made instantly upon collection through cash or approved digital methods.
After payment is issued and materials are taken, ownership of the scrap is transferred to Scrap Al Sudairy Al Qassim.
Hence, no reversal or refund is possible after completion.
5. Exceptional Cases
In rare circumstances where a payment error occurs (such as duplicate payment or wrong amount), please contact us immediately with full transaction details.
We will investigate the issue and process a correction or refund within 7–10 business days, if applicable.
6. Our Service Commitment
We value your trust and aim to build long-term relationships through fairness and transparency.
Our team ensures that all scrap buying transactions are handled professionally, legally, and with complete honesty.
7. Contact Us
If you have any questions or concerns regarding our Return & Refund Policy, please contact us:
📍 Scrap Al Sudairy Al Qassim
📧 saifullahkingkhan318@Gmail.com
🌐 https://scrapalsudairyalqassim.com
📞 Available in Al Qassim, Buraydah, Unaizah, Ar Rass, Al Mithnab, Al Bukayriyah, and nearby cities.
